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FrequentlyAsked Questions
Your quote is calculated from the service you select, your actual documents and any additional options you choose. Upload your files to receive the exact price before making payment, so you can review the total before proceeding.
Your certified translation includes the translated document together with the appropriate certification confirming its accuracy. A digital copy is supplied by email, and physical delivery can be added if required.
Our certified translations are prepared for use with organisations including UKVI, the Home Office, HM Passport Office, universities, employers and other UK organisations. Requirements can vary depending on the organisation and purpose, so if you are unsure, send us your documents and tell us where they will be submitted before ordering.
Turnaround depends on the service, document length and urgency selected when ordering. Standard certified translation orders are typically completed within 1–3 working days, with urgent options available for eligible documents.
Statement of Comparability applications have a separate processing timeframe because the assessment is carried out by UK ENIC/Ecctis.
No. Naric.org is an independent service provider and is not UK ENIC or Ecctis.
Where you require a Statement of Comparability, the official assessment and Statement are issued by UK ENIC, operated by Ecctis. Naric.org provides application support and related document services, including certified translations where required.
If your academic documents are not in English, certified English translations may be required alongside the original-language documents. You can upload your documents when ordering and we will identify the translation service required.
Yes. Clear, complete scans or photographs can normally be used for translation. Make sure all text, stamps, seals, signatures and page edges are visible. If anything is unclear or missing, we may contact you before the translation is completed.
Uploaded files are stored privately and are not publicly accessible. Payments are processed securely through Stripe, and your card details are sent directly to Stripe rather than being stored on Naric.org.
Yes. Digital delivery is available as standard for applicable translation services. If you need a printed copy, you can select First Class or courier delivery during your order and the delivery charge will be shown before payment.
After payment, your documents and selected options are reviewed. If we need any additional information or a clearer copy, we will contact you. Once the service is complete, your documents will be delivered electronically and, if selected, a physical copy will also be dispatched.
Our translation and document services are prepared specifically for each customer and work may begin shortly after payment. Cancellation and refund options may therefore be limited once work has started. Your statutory rights are not affected. Please review our Terms & Conditions before placing your order.
If you are unsure whether you need a certified translation, sworn translation, professional translation, transcription or Statement of Comparability support, upload your documents and tell us what they will be used for. We can help identify the appropriate service before you proceed.